Digital skills

  • Designing the digital skills map for health care professionals.
  • Creating the evaluation and accreditation model for digital skills for health care professionals.
  • Laying the foundations for training content based on the digital skills map.

What are digital skills?

Digital skills are the set of knowledge, skills and attitudes necessary to use of technologies in the personal, social and professional sphere effectively and safely.

These skills enable you to develop by using technologies in your work, studies and daily life. They help you collaborate, communicate, share, inform and disseminate information in a digital environment in an effective, safe, critical and civic manner.

This map specifies the general digital skills for the functions, tasks and needs for professionals in health professions.

These skills are learned, achieved and incorporated with practice.

The TIC Salut Social Foundation develops the field of digital skills for health based on projects such as COMPDIG-Salut and DELIVER.

Visit the projects related to this work area:



Greater and better digitisation

In the current scenario of an increase in the digitisation of processes and relationships and the emergence of new potentials, professionals play an essential role in establishing new care models for the population. Accordingly, actions are required that make it possible to train such professionals to adapt and increase their professional development in the digital context we are in and tackle new challenges.
In this sense, actions are required that enable the training of these professionals to adapt and increase their professional development in the digital context that surrounds us and to face the new challenges.

Digital skills map for health

Author: Montse Guitert / Teresa Romeu / Eulàlia Hernández / Francesc Saigí

Welcome to the digital skills map for health care professionals, where you will find a set of knowledge, skills and attitudes that allow you to integrate the use of digital technologies safely and efficiently into your work as a Catalan health care professional.


What is the digital skills map for health?

It brings together the specific digital skills that health care professions need with the aim of positioning and guiding professionals on the digital skills they need to practise the profession in a safe, civic and critical manner in the face of the digital transformation of health.

Where does it come from?

This skills map has been carried out as a continuation of the work of Group 4 of the Professional Dialogue Forum: “Enhancing the ICT skills of health professionals, advancing the use of ICT that facilitates the humanisation of face-to-face care and the design of non-face-to-face care services”.

More information
Professional Dialogue Forum

Professional Dialogue Forum Conclusions (PDF)

How does it work?

The definitions of the 4 thematic areas and the 10 digital skills that make them up are set out below.

Each skill includes keywords and indicators that describe the variables that allow you to check if they have been achieved and at what level.

Thematic areas of digital skills

Data access, management and analysis



Manages health and social data and information, in any of its stages (access, collection, monitoring, storage, retrieval, filtering, elimination, etc.) from different information sources and in different formats.


  • Uses the most appropriate sources of health and social information data, depending on the objective sought.
  • Ensures that information linked to health and social records reflects suitability, quality, integrity and authenticity.
  • Applies and promotes organisational and regulatory policies and measures for access, collection, monitoring, storage, retrieval, filtering and elimination of health and social data and information in the workplace.



  • Integrated systems (care continuum).
  • Health and social information records.
  • Information management.
  • Data governance: traceability and interoperability.
  • Health information systems.
  • Decision-making help systems/decision-making support tools.
  • Health services searching.
  • Health services evaluation.



Analyses and interprets data and datasets with the aid of algorithms, artificial intelligence, big data and digital tools.


  • Obtains data from websites, services and/or applications, and processes them to aid decision-making in the health and social environment (dashboards, artificial business intelligence, web analytics, etc.).
  • Organises and synthesises data to create, run, and analyse reports, as appropriate for the workplace.
  • Selects and designs optimal indicators to measure, group, compare and relate the data according to the purpose.



  • Health coding standards (CIM, ATIC, NIC/NOC/NANDA, SNOMED, etc.).
  • Data analysis and evaluation (metrics, results, KPI, etc.).
  • Big data.
Communication and Collaboration



Encourages communication, interaction and the exchange of information and health and social data through digital tools (synchronous/asynchronous), adapted to the different stakeholders involved.



  • Encourages the use of digital health communication tools to facilitate care, which may be online.
  • Chooses and uses the most appropriate communication tool according to the context and the stakeholders involved in the different services available.
  • Supports the different stakeholders in the use of tools to exchange health and social data.



  • Health information systems.
  • Synchronous/asynchronous communication.
  • Digital care relationship and citizenship.



Enhances and promotes networking between different stakeholders with shared goals and objectives.


  • Promotes the incorporation of digital tools to improve or innovate in collaboration and teamwork methodologies in the health and social environment.
  • Detects and actively participates in networks in the health and social field, on a national and international scale.
  • Promotes connection between different people and organisations in networks in the health and social environment to exchange learning, knowledge, resources and good practices.



  • Collaborative networking.



Creates, publishes and shares digital content related to health, assessing the context and the most appropriate channel based on the objective and recipients (citizens, users of health services, health professionals or external people).


  • Uses digital design and editing tools to produce scientific health content adapted to the target audience and the communication channel.
  • Defines a digital communication and dissemination strategy to achieve the goals defined according to the professional role.



  • Health information systems.
  • Digital care relationship and citizenship.
Digital awareness



Ensures compliance with protocols, regulatory frameworks and regulations on privacy, confidentiality and protection of health and social information and data.


  • Applies the requirements in force concerning privacy, confidentiality and protection of health and social data information.
  • Critically evaluates the privacy and security requirements of records and disclosure of protected health and social information, according to the professional role.
  • Notifies and/or reports any potential breach, retention or improper destruction of health and social information, and ensures that appropriate corrective measures are taken when the privacy or security of any confidential information has been compromised.



  • Privacy.
  • Security.
  • Non-disclosure.
  • Information protection and access.



Applies ethical principles, safety criteria and civic-mindedness in the responsible use of digital technologies (channels, tools and languages) in health.


  • Uses mechanisms to maintain the security of health and social information exchange systems and devices.
  • Respects copyright and uses intellectual property licences when designing, implementing, researching and/or disseminating health and social content.
  • Promotes and guarantees good practices of respect, coexistence and ethics in the health and social environment.



  • Digital reputation.
  • Ethics.
  • Intellectual property.
  • Code of ethics.
Professional development



It is constantly trained and updated in digital health.


  • Displays a critical and proactive attitude towards learning digital skills throughout professional life.
  • Identifies the most advanced technologies and evaluates their possibilities in the field of health.



  • Digital health literacy.



Manages his/her professional digital identity and ensures an optimal digital reputation.


  • Protects his/her professional digital identity and differentiates it from his/her personal digital identity.
  • Monitors and analyses strategies to optimise his/her professional digital reputation.



  • Professional digital identity.
  • Personal digital identity.
  • Digital reputation.



Participates in and promotes digital transformation in the field of health.


  • Participates in the (re)definition of digital transformation processes, according to the role in the institution.
  • Searches and prioritises the generation of solutions and/or digital products in the health and social area according to the professional role.
  • Participates actively and constructively in the debate on the digital transformation of the health and social area.



  • Digital transformation.

More info