Professional skills

  • Design the map of digital skills for healthcare professionals.
  • Create the evaluation and accreditation model of digital skills for healthcare professionals.
  • Elaborate the bases of the training content based on the digital skills map.

What are digital skills?

What are the skills Digital skills are the set of knowledge, skills and attitudes needed to use technologies in the personal, social and professional sphere effectively and safely.

These skills allow you to develop using technologies in your work, studies and in your daily life. They help you to collaborate, communicate, share, inform and disseminate information in a digital environment in an effective, safe, critical and civic way.

In this map you will find a concreteness of the general digital skills in the functions, tasks and needs for professionals in health professions.

These skills are learned, achieved and incorporated with practice.aes digitals?

The TIC Salut Social Foundation develops the field of digital skills for Health based on projects such as COMPDIG-Salut or DELIVER.

Visit the projects related to this work area:



More and better digitization

Faced with the current scenario marked by the increase in the digitization of healthcare processes, relationships and the emergence of new potentialities, professionals play an essential role in establishing new models of care for the population.

In this sense, actions are required that enable the training of these professionals to adapt and increase their professional development in the digital context that surrounds us and to face the new challenges.

Map of digital skills for Health

Author: Montse Guitert / Teresa Romeu / Eulàlia Hernández / Francesc Saigí

We welcome you to the digital skills map for healthcare professionals where you will find a set of knowledge, skills and attitudes that allow you to integrate the use of digital technologies safely and efficiently in your work as a Catalan Health professional.


What is the Health digital skills map?

It is the collection of specific digital skills for healthcare professions with the aim of positioning and guiding professionals on which digital skills to develop in order to exercise the profession in a safe, civic and critical way in the face of the digital transformation in the ‘area of ​​Health.

Where does it come from?

This skills map has been carried out as a continuation of the work of Group 4 of the Professional Dialogue Forum: “Improve the ICT skills of health professionals, advance the use of ICT that facilitates the humanization of care face-to-face and in the design of non-face-to-face care services”.

More information
Professional Dialogue Forum

Professional Dialogue Forum Conclusions (PDF)

How does it work?

Below you will find the definition of the 4 thematic areas and the 10 digital skills that make them up.

Each competency collects the keywords and indicators that describe the variables that allow you to check if they have been achieved and at what level.

Thematic areas of digital skills

Data access, management and analysis



It manages health and social data and information, in any of its phases (access, collection, monitoring, storage, recovery, filtering, elimination…) coming from different sources of information and formats.


  • Use the most appropriate sources of health and social information data depending on the objective pursued.
  • Ensures that the information linked to the health and social register reflects suitability, quality, integrity and authenticity.
  • Applies and promotes organizational and regulatory policies and measures for accessing, collecting, monitoring, storing, retrieving, filtering and deleting health and social data and information based on your workplace.



  • Integrated systems (care continuum).
  • Registers of health and social information.
  • Information management.
  • Data governance: traceability and interoperability.
  • Health information systems.
  • Decision support systems / decision support tools.
  • Search for Health services.
  • Evaluation of Health services.



Analyze and interpret data and data sets with the help of algorithms, artificial intelligence, big data and digital tools.


  • It obtains data from websites, services and/or applications, and processes them to facilitate decision-making in the health and social environment (dashboards, artificial business intelligence, web analytics,… .).
  • Organize and synthesize data to create, run, and analyze reports as appropriate for your workplace.
  • Select and design optimal indicators to measure, group, compare and relate the data according to the purpose.



  • Coding standards in Health (CIM, ATIC, NIC/NOC/NANDA, SNOMED,…).
  • Data analysis and evaluation (metrics, results, KPI,…).
  • Mass data.
Communication and Collaboration



It encourages communication, interaction and the exchange of information and health and social data through digital tools (synchronous/asynchronous) and adapted to the different actors involved.


  •         Encourage the use of digital health communication tools to facilitate assistance, which may be online.
  •        Choose and use the most appropriate communication tool according to the context and the actors involved in the different services available.
  •         It supports the different actors in the use of tools to exchange health and social data.



  • Health information systems.
  • Synchronous / asynchronous communication.
  • Digital assistance relationship and citizenship.



It enhances and promotes network collaboration between the different actors with shared goals and objectives.


  • Promotes the incorporation of digital tools to improve or innovate in collaboration and teamwork methodologies in the health and social environment.
  • Identifies and actively participates in networks linked to the health and social field, on a national and international scale.
  • It promotes the connection between different people and organizations in networks linked to the health and social environment for the exchange of learning, knowledge, resources and good practices.



  • Collaborative work in a network.



Create, publish and share digital content related to health, assessing the context and the most appropriate channel and attending to the target and the recipients (citizens, users of Health services, health professionals or external).


  • Use digital design and editing tools to produce scientific-health content adapted to the target audience and the communication channel.
  • Define a digital communication and dissemination strategy to achieve the goals defined according to your professional role.



  • Health information systems.
  • Digital assistance relationship and citizenship.
Digital awareness



Ensures compliance with protocols, regulatory frameworks and regulations on privacy, confidentiality and protection of health and social information and data.


  • Applies current requirements on privacy, confidentiality and protection of health and social data information,
  • Critically evaluates privacy and security requirements related to the records and disclosure of protected health and social information, according to their professional role.
  • Report and/or report any potential breach, retention or improper destruction of health and social information, and ensure that appropriate corrective action is taken when the privacy or security of any confidential information has been compromised.< /li>



  • Privacy.
  • Security.
  • Confidentiality.
  • Protection and access to information.



It applies ethical principles, safety criteria and civility in the responsible use of digital technologies – channels, tools and languages ​​- in Health.


  • Use mechanisms to maintain the security of health and social information exchange systems and devices.
  • Follow copyright and use intellectual property licenses when designing, implementing, researching and/or disseminating health and social content.
  • It promotes and guarantees good practices of respect, coexistence and ethics in the health and social environment.



  • Digital reputation.
  • Ethics.
  • Intellectual property.
  • Code of ethics.
Professional development



It is constantly trained and updated in digital health.


  • Shows a critical and proactive attitude towards learning in digital competence throughout professional life.
  • Identifies the most advanced technologies and assesses their possibilities in the field of health.



  • Digital health literacy.



Manage your professional digital identity and ensure an optimal digital reputation


  • Protects professional digital identity and differentiates it from personal digital identity.
  • Monitor and analyze strategies for optimizing your professional digital reputation.



  • Professional digital identity.
  • Personal digital identity.
  • Digital reputation.



Participate and promote the digital transformation in the field of health.


  • Participates in the (re)definition of digital transformation processes according to their role in the institution.
  • Search and prioritize the generation of solutions and / or digital products in the field of health and social according to the professional role.
  • Participate actively and constructively in the debate on the digital transformation of the health and social sector.



  • Digital transformation.

More info